Privacy Policy

Effective: 15th April, 2024.

Introduction

LogicLoom IT Solutions (“we,” “us,” or “our”) is the owner and operator of iMake (the “Service”) and respects the privacy of our users (“you” or “your”). This Privacy Policy describes how we collect, use, disclose, and secure your personal information when you use iMake (the “Service”).

Information We Collect

We collect several types of information for various purposes to provide and improve our Service to you:

Account Information: When you create an account, we collect information such as your name, company name, email address, and a password you set;
Data uploaded to iMake: The Service allows you to upload data related to manufacturing, including Plants, Customer Details, Employees, Projects, Employee Access, and more. We do not claim ownership of this data, and it remains yours;
Personal Information that iMake may receive from third parties;
Usage Data: We may collect information about how you access and use the Service, including features used, timestamps, and IP addresses. This information is used for internal analytics purposes only, and users can control cookies used for this purpose.

How We Use Your Information

We use the information we collect for various purposes:

Ensure the functionality of the Service and facilitate user access;
Personalize user experience & optimize features: Understand user workflows, personalize dashboards, and recommend features based on usage (with cookie control).
Pursue Legitimate business interests & platform security: Analyze operations, improve service delivery, enhance security, and conduct anonymized research & development.
Comply with legal obligations: Respond to lawful requests and meet data retention standards.
Protect user & organizational safety: Prevent security breaches, enforce terms of service, and resolve user disputes.

Cookies

What are cookies?
Cookies are simple text files that are stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, website’s domain name, and some digits and numbers.

What types of cookies do we use?

Necessary cookies
Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account.
Functionality cookies
Functionality cookies let us operate the site in accordance with the choices you make. For example, we will recognize your username and remember how you customized the site during future visits.
Analytical cookies
These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the website.

User Control Over Cookies:

If you want to restrict or block the cookies that are set by iMake, you can do so through your browser setting. Alternatively, you can visit www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices.
Please note that disabling cookies may limit your use of certain features of the service.

Data Sharing and Disclosure

We currently do not integrate with third-party applications or services. However, if this changes in the future, we will update this policy accordingly.
We may disclose your information if required by law or to protect the rights, safety, or property of others.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Rights

You have the right to access your information under the Data Protection Act and can choose to withhold any data you don’t want disclosed.
However, we won’t share information in the following situations:

If there’s suspicion of serious unlawful activity.
If disclosing evaluative information could impact our commercial processes.
You have several rights regarding your personal information:
We’ll delete any data taken by mistake or no longer needed upon your request.
You can restrict the processing of your information when updating or revising it.
You can withdraw consent for processing your information or object to it.
We don’t fully automate our processing activities or profiling, but we’ll inform you if we do.
You can request access to your information at any time.
You can exercise these rights by contacting us at hi@i-make.co.in.

Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

Changes to the Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website.

Contact Us

If you have any questions about this Privacy Policy, please contact us at hi@i-make.co.in